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Player’s detachment try delayed.
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The ball player from Brazil are up against a delayed inside the a detachment consult through pix made a week past that was designed to was processed in 24 hours or less. The fresh reputation of one’s detachment was still pending in spite of the pro with called the brand new local casino multiple times. Because the user did not work within the 7-working day physique, we’d to refute the newest complaint. The player from Germany said you to the girl profits away from 11000€ disappeared of her account.
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The gamer of Austria had his extra payouts cancelled because of a violation of one’s casino’s Extra T&Cs. The brand new gambling establishment at some point reconsidered their choice and you will paid the gamer inside the complete. The gamer of Germany had his payouts capped in the €a hundred instead of next factor.
The brand new complaint is designated while the solved following the pro verified you to definitely the situation had been handled satisfactorily. The player of Brazil had been wanting to make sure his Astropay fee approach on the Mr.wager Local casino for nearly thirty day period. Despite having filed all the required data and you will monitor captures many times, the new gambling establishment got continually declined their verification.
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